Did I Mention Quick?

Posted by Viktoria Michaelis on January 11, 2013 in Internet |

I’ve praised the Amazon response time for queries before, and I’m going to do it again. In my last post I posited the idea that certain simply business tricks, such as linking sites from the same company one to another, would be of advantage to a global player such as Amazon. I sent them a message asking about searching for Wish Lists from one country in another, then typed my post, hit upload and checked my mail.

The Amazon answer was waiting:

Hello Viktoria,

Unfortunately, our international websites still operate independently of each other. It wouldn’t be possible to move the Wish List from one site to the other. It would, however, be possible to link to the Amazon.com Wish List in the “About You” space of your Amazon.de Wish List, but that’s about as close as it gets.

Sorry I couldn’t assist you further, but I hope this helps.

Sadly it doesn’t give me the help that I need, but certainly the answer I expected. A turnaround of about ten minutes is exceptional, though.

Now we just need to see if Amazon is prepared to listen to a small business plan I am concocting…

Love & Kisses, Viki.

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  • Francois says:

    May I explain why you are jumping up and down with joy at their answer?
    Amazon does not invoice sales taxes (the infamous VAT) to its European fiscal resident clients for orders placed with amazon.com as those are deemed (by Amazon) to be purchases effected in the USA and not subject to European Union fiscal laws.
    The EU has different views on the matter of course but, so far, the IRS agrees with Amazon.
    Amazon will not do a thing to suggest that their various web sites are in fact one and only one e-commerce monster platform.
    Have you ever compared the price of identical items on amazon.com, amazon.fr, amazon.de, amazon.co.uk and done the currency conversions? Astonishing…

    • Jumping with joy, well, not exactly. The separation of the Amazon platforms makes it considerably harder to set up a wish list, for example, for everyone to work with. Books which are sent from the States are still subject to EU taxes in many cases, and all books that I receive – including two today with that word Zen in them – are checked by customs before being delivered. Also not jumping up and down with joy because creating a wish list for the .de site means setting up a new account and then manually adding all the titles to this new wish list, since there is no automatic transfer available.

      That the prices for identical items are different between .com, .de and .fr is more to do with different rates of tax than anything else, plus a few additional costs in transporting US made goods for sale in Europe.

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