You think you have it hard when a seller on eBay tries to add extra charges for postage and packing? Or perhaps the returns policy is not quite to your liking, because it closes any opportunity to claim when something goes wrong without resort to the courts. Let me introduce you to a government auction web site which goes the whole nine yards when it comes to awkward.
The first thing I noticed after I chanced upon this site is the total lack of description for the items being offered. I clicked through the various offers on books, and was faced with a title such as ‘box of books’ or ‘box of obsolete books’ and no indication whatsoever which books might be on offer. In one I even noticed that, aside from the lack of a listing, there was also a note to say that the person or organization selling wouldn’t even guarantee that unlisted books in the box would even be there!
And then, having decided that I wasn’t going to bid on anything anyway, I stumbled on this:
Screenshot Source: govdeals
In fact, the site has more Terms and Conditions – about what the seller will not do to be of assistance – than it does a description of the goods on offer. It struck me as being an absolutely perfect government website: unhelpful, demanding and everything has to be done by someone else for a service which is unclear and will probably never be adequately explained or detailed.
I look at the minor irritations on eBay with different eyes now.
- Viktoria Michaelis.